How long will my order take to arrive?
All products are custom-created upon order, so you can be assured that they are of optimal quality and freshness. For this reason, please allow 1-2 days for processing after ordering, prior to shipping. Please allow 1-5 days for shipping within Australia and up to 3 weeks for international orders to allow for customs processing. Should you require your order urgently, we are happy to assist. Drop us an email at firstname.lastname@example.org with details and we'll be in touch!
How much does shipping cost?
We offer $4.95 flat rate shipping Australia wide and international shipping on request.
Can I track my order?
After placing your order, you will receive a confirmation email which includes your order number. Once dispatched, your order can be tracked via http://auspost.com.au/track/
My order arrived damaged. What do I do?
In the unlikely event that your order in damaged in transit, please contact us via email at email@example.com, including a photograph of the product and we will happily replace it at no cost.
Is the product safe for children?
Extreme care has been taken to select the finest quality oils that are known to be safe for topical use. That said, everyone’s skin is unique, so we recommend patch testing the product by applying a very small amount on your child prior to more liberal use. Please note the the product is for topical use only and is not to be ingested.
Where are the products made?
All products are lovingly handmade in our studio based in Sydney Australia.
Can I purchase your products elsewhere?
At the moment, Brave Oil is sold exclusively from this site. However, if you are interested in being a wholesale stockist, please do get in touch!