How long will my order take to arrive?
All products are custom-created upon order, so you can be assured that they are of optimal quality and freshness. For this reason, please allow 1-2 days for processing after ordering, prior to shipping. Please allow 1-5 days for shipping within Australia and up to 3 weeks for international orders to allow for customs processing. Should you require your order urgently, we are happy to assist. Drop us an email at firstname.lastname@example.org with details and we'll be in touch!
How much does shipping cost?
We offer $4.95 flat rate shipping Australia wide and international shipping on request.
Can I track my order?
After placing your order, you will receive a confirmation email which includes your order number. Once dispatched, your order can be tracked via http://auspost.com.au/track/
My order arrived damaged. What do I do?
In the unlikely event that your order in damaged in transit, please contact us via email at email@example.com, including a photograph of the product and we will happily replace it at no cost.