Question 1

How long will my order take to arrive?

Accepted Answer

All products are custom-created upon order, so you can be assured that they are of optimal quality and freshness. For this reason, please allow 1-2 days for processing after ordering, prior to shipping. Please allow 1-5 days for shipping within Australia and up to 3 weeks for international orders to allow for customs processing. Should you require your order urgently, we are happy to assist. Drop us an email at hello@thebravespace.com.au with details and we'll be in touch!

Question 2

How much does shipping cost?

Accepted Answer

We offer $4.95 flat rate shipping Australia wide and international shipping on request.

Question 3

Can I track my order?

Accepted Answer

After placing your order, you will receive a confirmation email which includes your order number. Once dispatched, your order can be tracked via http://auspost.com.au/track/

Question 4

My order arrived damaged. What do I do?

Accepted Answer

In the unlikely event that your order in damaged in transit, please contact us via email at hello@thebravespace.com.au, including a photograph of the product and we will happily replace it at no cost.

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